Isuzu
Challenges:
Outdated applications; need for web migration:
Isuzu is a multi-billion dollar automotive manufacturing and distribution organization with operations that span three continents. In the U.S., Isuzu supports a nationwide network of more than 650 dealers, providing a wide range of key business-related functions, including distribution, marketing, warranty service, parts replenishment and warehousing.
Isuzu's sole means of supplying vital dealer information centered on a system with an outdated version of Visual Basic, whose limitations hampered the timely distribution of database/software updates.
“Partners Consulting’s Managed Services Division, (formerly ITresources) extensive knowledge of dealer operations and Web-to-legacy expertise obviously helped to develop and deploy a viable long-term solution and reduced expenses.” - Tom McAllister, MIS Director, Isuzu Motors
Our Solution:
To speed data delivery and eliminate Isuzu's reliance on obsolete technologies, Partners Consulting designed and implemented a Java-based solution that gave users Internet connectivity and anytime access through any PC with a browser. In a later phase, we redesigned Isuzu's telecommunications and security infrastructure, and developed Web-based tutorials to support the dealers' ongoing training needs.
Results:
Estimated annual savings of $1 million. The combined result of a streamlined software distribution process and a faster, more efficient communications infrastructure enabled Isuzu to reduce expenses by about $1 million per year. Friendlier interfaces and upgraded technologies also helped improve employee productivity and enabled users to link seamlessly with other Web sites and online resources.
click here to download the case study
» For more information
» See our complete list of Case Studies